Shipping policy

We ship Monday to Friday (except on some public holidays).

Orders are shipped within 14 days, barring exceptional circumstances. The ATELIER WEAVES team does its best to deliver a quality product to every customer. Thank you for your patience.

Even if you chose express shipping at checkout, the delivery time shown at checkout only applies AFTER the order processing time.

This does NOT apply to orders containing pre-order items. If your order contains pre-order items, it will not ship until every item in your order is ready to ship, unless otherwise stated on the product page.

During busy periods (for example holidays or right after new releases), processing can take a few days longer than usual. We sincerely apologize in advance for any inconvenience.

NOTE FOR CUSTOMERS OUTSIDE FRANCE:

We are not responsible for import or customs fees incurred on purchases from our store. You are responsible for any import or customs fees or taxes charged by your country. We will not notify you of import or customs fees or taxes. If you do not pay the import or customs fees or taxes charged to you, delivery of your parcel may be delayed until the fees are paid, or the parcel may be returned to us.